**Refund Policy for https://hireahacker.co.uk**
**1. Refund Policy Overview**
Welcome to https://hireahacker.co.uk (the “Website”). We are committed to providing our customers with high-quality products and services. This Refund Policy outlines the terms and conditions under which refunds may be requested for products or services purchased through our Website.
**2. Eligibility for Refunds**
We offer refunds in the following circumstances:
– **Defective or Damaged Products**: If you receive a defective or damaged product, please contact our customer support team within 7 days of receiving the product. We will provide instructions on returning the item for a refund or replacement.
– **Non-Delivery of Products**: If you have not received your ordered product within the estimated delivery time frame, please contact our customer support team. We will investigate the issue and, if necessary, process a refund.
– **Service Cancellations**: For subscription-based services, you may cancel your subscription at any time. Depending on the terms of your subscription plan, you may be eligible for a pro-rated refund for any unused portion of your subscription.
**3. Non-Refundable Items and Services**
The following items and services are typically non-refundable:
– **Downloadable Digital Products**: Due to the nature of digital goods, we generally do not offer refunds for downloadable products, such as e-books, software, or digital art.
– **Services Already Rendered**: Refunds are not available for services that have already been rendered or provided.
**4. Refund Process**
To request a refund, please follow these steps:
– Contact our customer support team by filling our contact form within the specified timeframe for your eligible refund request.
– Provide details about your order, including order number, date of purchase, and a clear explanation of the reason for the refund request.
– Our customer support team will review your request and, if eligible, provide you with instructions for returning the product (if applicable) or processing the refund.
**5. Refund Timeline**
Refunds are typically processed within 7 days of receiving your request and any required return of products. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.
**6. Contact Us**
If you have any questions, concerns, or requests regarding our Refund Policy, please contact us by filling our contact form.